Clicks

This entry is part 39 of 43 in the series Words

This entry is part 39 of 43 in the series WordsUser experience (“UX” to the cognoscenti) is a burgeoning field. Used to be we called this computer usability, user interface design or user interaction design. It was focused mostly on software such as word processors, spreadsheets, industrial control software, airplane cockpits, and medical applications. But, […]

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Menu

This entry is part 19 of 43 in the series Words

This entry is part 19 of 43 in the series WordsFaced with a long dinner menu, it’s hard to decide what to order. (Even with a medium-sized menu, my wife always says “You go ahead and order, I haven’t decided yet.” But that’s extreme.) It’s not just an urban legend. There are scientific studies that […]

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Ignore

This entry is part 14 of 43 in the series Words

This entry is part 14 of 43 in the series WordsNo, I’m not talking about a system error message like Windows’ infamous “Abort, Retry, Fail?” I’m talking about active cognitive ignoring. This occurred to me as I’ve been using an electronic medical record system called DocuTAP. It has many very, very busy screens, each with […]

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Cognitive Friction

This entry is part 12 of 43 in the series Words

This entry is part 12 of 43 in the series WordsThe Whorf-Sapir hypothesis says that our language shapes how we think. It’s been moderately debunked in recent decades, but it’s likely true, at least in small part. And one of those small parts is when someone coins a new word that encapsulates a new idea. […]

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Mental Models, Input Modes and Cognitive Friction

This entry is part 10 of 12 in the series Medical Computing

This entry is part 10 of 12 in the series Medical ComputingIf the point of contact between the product and the people becomes a point of friction, then the Industrial Designer has failed. –Henry Dreyfuss, Designing for People, 1955 Mental Models In the first edition of About Face, one of the first design/usability texts (and […]

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