This entry is part 43 of 43 in the series Words

A point-and-click electronic medical record (EMR) can be very fast, at least for simple, uncomplicated cases. However, some point-and-click EMRs try to convert the information from clicked checkboxes into English. The results, just like the corrections applied by a word processor spellchecker, or the misrecognition when you’re using speech-to-text on your phone, can be amusing. […]



This entry is part 42 of 43 in the series Words

Sometimes usability is just typography. Or perhaps common sense. Look at the following demographic section at the top of a LabCorp lab report. (Yes, I like to name names. It’s OK: truth is an absolute defense against claims of slander.) Imagine you’re working in a very busy ED and the follow-up nurse hands you a […]


Bad Apple

This entry is part 40 of 43 in the series Words

I don’t own, nor have I ever owned, any Apple products. I tell people I’m not cool enough to own anything Apple. Indeed, as I was writing this post, I just also wrote a Windows batch file; very not-cool. For a long time, I felt marginalized. But with the latest versions of Android and Windows, […]



This entry is part 45 of 43 in the series Words

Information Design is the art and science (or perhaps engineering) of presenting information so it can be easily interpreted without error. Sometimes it seems that the presentation of data in electronic medical record systems is the art and science of presenting information so that it is difficult to interpret and highly likely to cause error. […]



This entry is part 39 of 43 in the series Words

User experience (“UX” to the cognoscenti) is a burgeoning field. Used to be we called this computer usability, user interface design or user interaction design. It was focused mostly on software such as word processors, spreadsheets, industrial control software, airplane cockpits, and medical applications. But, given how much money can be made on the web, […]