Information Design 2

This entry is part 5 of 7 in the series Tracking Systems

This entry is part 5 of 7 in the series Tracking SystemsGod is in the details –Mies van der Rohe The primary function of an ED tracking system – at least if you look at it from the right direction – is to display relevant, timely data to the user. A tracking system may do […]

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Where is my [fill in the blank]? and Passive Tracking

This entry is part 4 of 7 in the series Tracking Systems

This entry is part 4 of 7 in the series Tracking SystemsWhere is the Chart!?!? If you visit different EDs, one of the most common tracking-type refrains you hear is “Where is Room 5’s chart? I’ve been looking for it for fifteen minutes!” Such problems delay ED patient care, and are one of the great […]

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The Magic Number 7 (or maybe 4?), Forced Errors, Triage, and Color-Blindness

This entry is part 3 of 7 in the series Tracking Systems

This entry is part 3 of 7 in the series Tracking SystemsIn its most pedantic definition, an ED tracking system is a system for tracking things in the ED. Tracking things that, well, things that we need to keep track of. People. Orders. Labs. Consults. Messages from docs. Many different bits of information that are […]

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Interruptions, Memory and Situational Awareness

This entry is part 2 of 7 in the series Tracking Systems

This entry is part 2 of 7 in the series Tracking Systems“Unless it produces action, information is overhead.” –Thomas Petzinger First, a caveat: vendors of HISs (hospital information systems) and EDISs (emergency department information systems) insist that a tracking system is just one component of an integrated system. They point out that there are interactions […]

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History, How Bad Design Kills, Posture and Metaphors

This entry is part 1 of 7 in the series Tracking Systems

This entry is part 1 of 7 in the series Tracking SystemsThe following historical account is based on personal experience as a child being taken to ERs in the 1950s, as an observer in ERs in the 1960s, an EMT and then street medic training in ERs in the 1970s, and then as an emergency […]

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