Icon

This entry is part 26 of 44 in the series Words

In Icons, Pedagogic Vectors, Forms Design and Posture we briefly discussed icon design. (Icons, in this context, meaning the sketch-pictures on buttons that you can click.) The bottom line was that it’s hard to learn and remember what icons stand for. In Performance, Data Pixels, Location, and Preattentive Attributes we discussed how icons should be […]

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Signal-to-Noise Ratio

This entry is part 27 of 44 in the series Words

I work at the University of Pittsburgh Medical Center. UPMC has prioritized IT, and compared with many other academic medical centers, the IT department is fairly well-funded and well-staffed. The central IT umbrella spreads wide, including 16 major hospitals and numerous other facilities. UPMC uses Cerner for an inpatient electronic medical record (EMR) (and for […]

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Wireframes

This entry is part 34 of 44 in the series Words

A common technique for prototyping computer screens is to use wireframes. A recent article in UXmatters discusses wireframes, and asks whether wireframe prototypes are used by program designers as a substitute for real collaboration. That’s a good question. But I think this is a better one: is showing wireframes to people a poor substitute for […]

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Anthropology

This entry is part 33 of 44 in the series Words

When doing usability testing (see Discount Usability Testing) we tend to act like anthropologists, observing people using computers as if they were savages performing quaint native rituals. In a post in UXmatters, Jim Ross argues that we should also use the anthropological technique of participant observation: basically, going native. Or, in other words, trying to […]

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iPhones

This entry is part 30 of 44 in the series Words

On May 3, Steve Stack, Chair of the American Medical Association (and an emergency physician from Lexington, KY) gave a presentation on electronic health records (EHRs) to the Centers for Medicare and Medicaid Services. The paper is worth a close read. He observes that physicians are technology early-adopters, but that there had to be Federal […]

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