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A common technique for prototyping computer screens is to use wireframes. A recent article in UXmatters discusses wireframes, and asks whether wireframe prototypes are used by program designers as a substitute for real collaboration. That’s a good question. But I think this is a better one: is showing wireframes to people a poor substitute for […]

When doing usability testing (see Discount Usability Testing) we tend to act like anthropologists, observing people using computers as if they were savages performing quaint native rituals. In a post in UXmatters, Jim Ross argues that we should also use the anthropological technique of participant observation: basically, going native. Or, in other words, trying to […]