Bold

Sometimes usability is just typography. Or perhaps common sense. Look at the following demographic section at the top of a LabCorp lab report. (Yes, I like to name names. It’s OK: truth is an absolute defense against claims of slander.) Imagine you’re working in a very busy ED and the follow-up nurse hands you a […]

ALLCAPS

I was just a few seconds ago scanning a page of possible tests in the program DocuTAP, a list of about fifty items, to enter an order for an EKG. On the list, everything is in ALL CAPS. Even though I knew the approximate location of what I was looking for, it took me a long […]

Data Display

One feature of most tracking systems is data display for an individual patient in the Emergency Department. In most tracking systems, we can double-click on the patient’s name, and then we see a pop-up window, populated with things that the nurses have entered and that are found in the patient’s electronic medical record (EMR) entry: […]

Information Design

Wikipedia says: Information Design is the art and science of preparing information so that it can be used by human beings with efficiency and effectiveness. It goes on: the term has come to be used specifically for graphic design that has the purpose of displaying information effectively, rather than just attractively, or for the purpose […]