“Wrong Patient”

This entry is part 11 of 44 in the series Words

Updates, December 2014, October 2016: short addenda at end. Speaking of “Bad Design Killing” a big part of the discussion at the ACEP Informatics Section meeting in San Francisco this month was about one particular usability problem with CPOE: entering orders on the wrong patient. I’ve done this myself – as far as I know […]

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Lessons from Tufte

This entry is part 6 of 7 in the series Tracking Systems

Most users (myself included) spend most of their time in front of a computer in a kind of fuzzy autopilot mode, and anything that creates ripples on that placid lake of unawareness is going to be noticed as a disproportionately significant problem. –David Harris, creator of Pegasus Mail In Icons, Pegagogic Vectors, Forms Design and […]

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Information Design 2

This entry is part 5 of 7 in the series Tracking Systems

God is in the details –Mies van der Rohe The primary function of an ED tracking system – at least if you look at it from the right direction – is to display relevant, timely data to the user. A tracking system may do other things, but this function of data display is arguably its […]

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Where is my [fill in the blank]? and Passive Tracking

This entry is part 4 of 7 in the series Tracking Systems

Where is the Chart!?!? If you visit different EDs, one of the most common tracking-type refrains you hear is “Where is Room 5’s chart? I’ve been looking for it for fifteen minutes!” Such problems delay ED patient care, and are one of the great motivators for moving to an all-electronic chart, one that can be […]

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Interruptions, Memory and Situational Awareness

This entry is part 2 of 7 in the series Tracking Systems

“Unless it produces action, information is overhead.” –Thomas Petzinger First, a caveat: vendors of HISs (hospital information systems) and EDISs (emergency department information systems) insist that a tracking system is just one component of an integrated system. They point out that there are interactions between a tracking system and CPOE (computer-based practitioner order entry) systems, […]

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